by John H
21. May 2010 10:51
Why I love working at Royal Vegas Online Casino
Here’s an inside look at what it’s like to work in the Royal Vegas Call Centre and why our staff enjoy it so much.
Gregg has been working in the Royal Vegas Call Centre for 2 years now and still enjoys interacting and having a good laugh with players.
What is your favourite part of the job?
“My favourite part of the job is dealing with the amazing VIP Players that we have and the amazing environment within the support centre.”
What inspires you about your job?
“The thing that inspires me the most is the players that we deal with on a daily basis. They are all interesting and always have an interesting story to tell. With the people we deal with they are not just players, they are like family. We learn about their partners, children and even as far as their children’s dates of birth. This is what is so special about what we do.”
What has been the most memorable moment in the Call Centre so far?
“There isn’t one moment that I can pin point, however there is one player. His name is Mark S. He is the funniest person you will ever come across. His nickname for us at VIP is Froggy. When he calls in and asks for a VIP Host he asks for Froggy which totally stumps the agents. The relationship that he has built up with us over the years at the casino has been a truly memorable and treasured one.”
Keep on checking the blog posts out for more behind- the-scenes interviews and insights into the exciting world of Royal Vegas Online Casino.