We've made the process of withdrawing your winnings as straightforward and user-friendly as possible.
Withdrawal Payment Options
You can cash in a positive balance in your casino account and receive your money via one of the following payment methods:
| Payment Method | Currency Availability |
| EcoCard | €, £, CAD, AUD and US$ |
| Click2Pay | €, £, CAD and US$ |
| EntroPay | €, £, CAD, AUD and US$ |
| EZIPay | €, £, CAD and US$ |
| Check/Cheque | €, £, CAD, AUD and US$ |
| Bank Wire/Swift | €, £, CAD, AUD and US$ |
| Solo and Maestro (Previously Switch) Debit Card | £ only |
| VISA Credit/Debit cards* | €, £, CAD and US$ |
| NETeller | € and £ |
| MoneyBookers | €, £, CAD, AUD and US$ |
| InstaDebit | US$ |
| UseMyWallet | US$ |
*Country restrictions may apply. So, check your cards availability when registering it as your preferred payment method.
Selecting Your Preferred Payment Method
Every time you request a withdrawal, you'll be asked to submit your preferred method of payment.
Click here for more information.
While we will do our utmost to pay out your withdrawal using your preferred payment method, we reserve the right to pay out your winnings using the most viable option. In many cases, this is a check/cheque.
Withdrawals are usually paid out in the following manner:
- The portion of the withdrawal less than or equal to the original purchase amount will always be refunded to the original purchase mechanism e.g. NETeller or Click2Pay
- Thereafter, any additional balance owing to you will be paid out to the payment option you have selected
- Please note that if you use any (future) deposit option(s) that grant instant gratification for your deposits, such as InstaDebit, your withdrawals will be subject to an eight (8) day pending period. Therefore, we will only be able to process your withdrawals eight (8) days after your deposit using this/these method(s)
- Due to VISA, MasterCard and country-specific restrictions and regulations, we might be unable to process withdrawals to these cards
We will do our utmost to ensure that all withdrawals are paid out in the shortest possible time. However, certain factors beyond our control (such as limitations imposed by financial and/or banking institutions) may result in withdrawals taking longer than expected to reach your account. We apologize for any inconvenience that this may cause.
How to Make a Withdrawal
Keep in mind that you don't have to withdraw your winnings at the end of each gaming session. Any winnings will immediately be credited to your casino account, and automatically saved in the system. So, the next time you log in, you'll have a positive balance to play with.
To make a withdrawal:
- Connect to the Internet
- Double click on the 'Royal Vegas' icon on your computer to open the casino
- Once in the casino lobby, click 'Connect', then enter your account number and password
- Click the 'Bank' button and then select 'Withdrawal'
- Our secure banking pages will load, and you'll be able to enter the amount you wish to withdraw (Please ensure that you have selected your preferred payment method as per the instructions above)
For your convenience,
any money that you choose to withdraw will remain in your casino account for 24 hours.
This gives you the option to easily reverse the withdrawal, if you change your mind and wish to continue playing with some or all of this cash.
How to Reverse a Withdrawal
If you request a withdrawal, but change your mind within 24 hours, you can effortlessly reverse it and continue playing with some or all of your credits.
To reverse a withdrawal:
- Connect to the Internet
- Double click on the 'Royal Vegas' icon on your computer to open the casino
- Once in the casino lobby, click 'Connect', then enter your account number and password
- Click the 'Bank' button and then select 'Reverse Withdrawal'
- The sum of all your pending withdrawals will be displayed. You can then enter the new amount that you wish to withdraw, or choose to reverse the entire withdrawal
